Privacy Policy

Crystal Hues Limited is deeply committed to ensuring the confidentiality and security of your personal information and translation documents. To maintain your trust, we are providing full transparency regarding our privacy practices in this Privacy Policy.

1. Personal Information

We collect personal information only when you create an account or engage with our services. This information may include, but is not limited to:

  • First and Last Name
  • Company/Organization Name (if applicable)
  • Physical Address
  • Email Address
  • Contact Number
  • Birth Date
  • Any other information that identifies you as a specific individual

2. Use of Personal Information

We use your personal information solely for the following purposes:

  • Processing Your Service Orders: To complete and manage your service requests.
  • Communicating Order Status: To inform you about the status of your orders and updates related to our services.
  • Informing About Offerings: To notify you of new and unique offerings that may be of interest to you.

In any circumstances, we do not share your personal information with third parties.

3. Documents to be Translated/Interpreted

We respect the confidentiality of your documents and are committed to ensuring that your documents are not shared with any third party. Each member of our team adheres to our strict confidentiality policy. If required, we are prepared to sign a Non-Disclosure Agreement (NDA) to further protect your sensitive information.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. Despite these measures, please be aware that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your data:

  • Access: The right to request a copy of the personal data we hold about you.
  • Rectification: The right to request correction of inaccurate or incomplete data.
  • Erasure: The right to request deletion of your data under certain conditions.
  • Restriction: The right to request restriction of processing under specific circumstances.

To exercise any of these rights, please contact us at below email ID.

6. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: info@crystalhues.com