client Servicing Execution

Job Description:

Key Responsibilities:

1. Sales and Business Development:

   • Identify and prospect new business opportunities within the translation and localization market.
   • Develop and execute sales strategies to achieve individual and team revenue targets.
   • Leverage networks, industry events, and online platforms to generate leads and build a robust sales pipeline.

2. Client Relationship Management:

   • Build and maintain strong, long-term relationships with clients.
   • Understand client needs and provide tailored solutions to address their business objectives.
   • Act as the primary point of contact for client inquiries, proposals, and project updates.

3. Solution Selling:

   • Collaborate with internal teams, including linguists, project managers, and technical experts, to design and present customized solutions.
   • Communicate the value of translation and localization services, emphasizing ROI and business impact.

4. Market Research and Insights:

   • Stay informed about industry trends, emerging technologies, and competitor activities.
   • Provide market feedback to internal teams to enhance service offerings and address client needs effectively.

5. Performance Tracking:

   • Monitor and report on sales metrics, including lead conversion rates, revenue growth, and client satisfaction.
   • Use CRM tools to manage accounts, track sales activities, and ensure accurate reporting.

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Qualifications:

• Bachelor’s degree in Business, Marketing, Communication, or a related field.
• Proven experience in sales, account management, or business development, preferably in the translation and localization industry.
• Strong understanding of the sales process, including prospecting, lead qualification, and closing deals.
• Exceptional communication and interpersonal skills.
• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
• Proficiency in CRM software and Microsoft Office Suite.
• Familiarity with translation and localization technologies (e.g., CAT tools, TMS) is a plus.
• Multilingual proficiency is an advantage.

Responsibilities:

Requirements:

Communication Skills - English (Written and Verbal)